Well-regarded by all insurers
Incident Response Retainer - Your SafeGuard
Our SafeGuard is like an airbag: In an emergency, you land softly and have an experienced team of experts right by your side. When handling incidents, it is crucial to make the right decisions quickly. Together, we manage the incident efficiently and return to normal operations promptly. Our SafeGuard is far more than just a Service Level Agreement.
This really hurts:
No support in an emergency!
When handling security incidents, the following are crucial: speed, expertise, and experience. If the search for a service provider only begins when the emergency occurs, time is lost and an adequate evaluation cannot take place under pressure.
No experience, no orientation!
Better is: You have practiced the emergency before. Crisis exercises with a cyber focus belong on every C-level agenda. This not only ensures fast reaction times but also strengthens the resilience of the team and the systems.
No definition for Incidents!
Dealing with anomalies in the network or infrastructure is not to be trifled with. Better to check once too often than too little. If it is not defined when an emergency exists and where it should be reported, early indicators can be overlooked.
Cyberattack - what now?
Fastest Retainer
in the Industry
We know that every minute counts in an incident. That's why we usually react within a few minutes. This ensures a quick reaction. This Service Level Agreement also applies to suspected cases - we examine every report with the same diligence and then decide which strategy is the right one. Furthermore, we practice the emergency together and regularly check the infrastructure.
- Immediate help in an emergency
- 24/7 availability
- Regular check of infrastructure and organization
- Regular crisis exercises
- Callable service contingent
Preparation is a key factor
We deliver the
Full-Service Retainer
It is often forgotten that a security incident is a full-fledged company crisis. In crises, there is often chaos, and in cross-cutting issues, many departments have to contribute. The following workstreams are included in our Incident Framework and all run in parallel:
- Incident Management: Control, Coordination & Organization
- Communication: Target-group-specific communication strategy
- Legal: Consideration of reporting chains and authority management
- Forensics: Cyber-Kill-Chain preparation & in-depth analysis
- Containment: Minimization of possible damages
- Disaster Plan: Prioritization of rebuilding
- Recovery: Rebuilding of systems/infrastructure
